Job Description

Are you passionate about providing exceptional customer service? Comfort Inn & Suites in Sidney, NE, US is seeking a Guest Services Representative to join our team. At our hotel, we pride ourselves on creating a welcoming and comfortable environment for our guests. As a Guest Services Representative, you will be responsible for ensuring that every guest has a memorable and enjoyable stay. Your role will involve assisting guests with check-in/check-out, answering inquiries, and ensuring their needs are met promptly and efficiently. If you have a friendly demeanor, excellent communication skills, and a passion for hospitality, we invite you to be part of our team at Comfort Inn & Suites, Sidney. Responsibilities:

• Welcome guests in a friendly and professional manner to create a positive first impression.
• Respond promptly and courteously to guest inquiries, requests, and complaints to ensure exceptional service.
• Process guest check-ins and check-outs efficiently and accurately to maintain smooth operations.
• Assist guests with information about hotel amenities, local attractions, and directions to enhance their stay experience.
• Maintain cleanliness and organization at the front desk area to uphold the hotel's standards of presentation.

Qualifications:

• Experience in customer service or hospitality industry.
• Strong communication skills, both verbal and written.
• Ability to work nights and weekends.
• Flexibility in schedule.
• US work authorization.

About Company: Welcoming hotel in Sidney Comfort Inn & Suites® is conveniently located off of Interstate 80 in Sidney near the Sidney Municipal Airport. You’ll be part of a friendly and supportive team that values great service and positive energy. We offer: Flexible time off to fit your lifestyleAmazing hotel discounts at hundreds of locationsA fun, welcoming environmentOpportunities to learn and growJoin us and be part of a place where you’re appreciated and your smile makes a difference every day!

Job Tags

Local area, Flexible hours, Night shift, Weekend work,

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